Job Description:

The Companion is a paraprofessional, providing services in the home for clients under the direct supervision of a qualified supervisor. Companion services include support, encouragement, companionship, respite breaks for family or caregivers, and provision of instruction in reporting changes in the client’s situation. The Companion is assigned to a client by the coordinator and follows a written plan of service.

Qualifications:

• High School graduate
• At least one (1) year of working as a companion or life experience working
• Effective interpersonal communication skills
• Use of an automobile with possession of liability insurance is desirable
• Must be able to read, write in English and follow instructions
• Selected on the basis of such factors as an interest in people, tact, a history of emotional stability, dependability in employment, neatness in appearance and practices, good personal hygiene, and good judgment
• Must have a criminal background check

Responsibilities:

• Provide respite breaks for family or caregivers
• Provide assistance with reading and writing correspondence and publications
• Observation and feedback to the coordinator/ supervisor on the client’s behavior, mood, and adjustment in the home
• Notifies superior of any safety issues
• Being supportive and encouraging during periods of loneliness, depression, bereavement, etc.
• Follows the plan of service for tasks
• Records observations and tasks and signs each entry on the appropriate form for each visit made
• Communicates on a weekly basis or more often as necessary with the supervisor
• Immediately reports emergency situations by phone to supervisor or office
• Keeps an accurate time and mileage report
• Follows assignments and regulations
• Follows specific office orders for each client
• Uses policy manual as guidelines
• Works within the organizational channel of authority and know the area of responsibility of all other team members
• Wears appropriate clothing and ID badge when at work

Confirming on a weekly basis, the scheduling of visits with the Supervisor, to coordinate necessary visits with other personnel

Notifying the Agency of absences due to illness, emergency leave, normal vacation periods, or special professional meetings, which will affect agreed on service with the Agency.

Job Description:

Job Purpose:
Improves marketing by promoting sales and tracking results; recommending improvements. Using a personal touch in order to render marketing material during personal visit. Increasing care hours, creating a successful referral source pipeline, and expanding market share are all duties of the sales representative.

Duties:
* Working independently with minimum general supervision driving referral.

* Sales person plays an important role in improving the life for our clients by assisting family with care planning and in-home consultations and arranges care start dates.

* Organize weekly sales action plans and help build and maintain relationship with referrals. 

* Create opportunities to secure new sales leads 

* Understand the process of the agency service lines and fee structure. 

* Improves sales opportunities by researching and making recommendations.

* Monitors service quality by identifying, coding, and summarizing customer complaints; defining trends; recommending improvements.

* Protects organization’s market potential by keeping marketing information confidential.

* Updates job knowledge by participating in educational opportunities.

* Accomplishes marketing and organization mission by completing related results as needed.


Skills/Qualifications:
Process Improvement, Marketing Strategy, Direct Marketing, Confidentiality, Understanding the Customer, Self-Development, Resolving Conflict, Direct Response Writing, Able to work independently, demonstrating sound judgment.
Read, write, speak, and understand English as needed for the job.

Job Description:

An individual who, under professional supervision, provides assistance with nutritional and environmental support, personal hygiene, feeding, and dressing.

Qualifications:

• A High school diploma or equivalent
• Completion of training for personal care services
• Will have a minimum of one (1) year experience as a professional
• Shows interest and concern for people, good judgment, and tact in dealing with the sick
• Practices good hygiene and is neat in personal appearance
• Speaks, reads, and writes and is able to communicate effectively in English
• Must have a criminal background check

Personal Services Assists With:

• Bath (tub, shower, or bed)
• Oral hygiene
• Grooming and care of hair
• Ordinary care of nails
• Routine skin care/ lotion massage
• Positioning and turning of patients that cannot assist self- in bed and chair
• Elimination
• Assist with eating, dressing walking, and toileting
• Remind the client to take medications

Homemaking Assists With:

• Meal planning and preparation in accordance with complex and modified diets
• Feeding the client
• Linen change (occupied and unoccupied)
• Laundry, client’s only
• Light housekeeping; washing dishes, cleaning the kitchen, dust & vacuum, only those rooms the client uses
• List needed supplies and grocery shopping

PCWs Are Required To:

• Follow universal precautions whenever giving any aspect of client service
• Maintain confidentiality
• Perform ONLY those functions specified for each individual client on the service plan
• Respond to the physical, emotional, and developmental needs of clients
• Follow emergency procedures in the event of any incident, e.g., accident, injury, or significant change in the client’s condition

Essential Administrative Functions:

• Follow client rights at all times
• Record each activity performed on each case on a daily basis
• Report any incidents or client changes immediately
• Submit Daily Activity Sheets and record accurately on a timely basis (WEEKLY)
• Follow instructions, is punctual, and is at work as scheduled
• Follow all appropriate agency policies
• Attend in-service education annually per agency policy
• Provide all information required for the maintenance of her/his personnel record as per state regulations and Agency policy
• Show interest, asks questions, and seeks help as indicated; is receptive to supervision
• Develop relationships and is cooperative with clients, family, and supervisor
• Maintain appropriate appearance
• Is productive and uses time efficiently
• Follows instructions, is punctual and attendance is acceptable
• Cooperates with supervisor and with client/family
• Is self-reliant and plans appropriately
• Other duties as are reasonably assigned